Services

Approach
Bringing in an experience not only as a Visual Thinker but also as a Service Designer.
In my previous role as a freelance Strategist and a Graphic Designer, I have developed and implemented successful branding and marketing strategies for businesses. I am committed to delivering great experiences to customers and proactively looking for user-centric ways to innovate services. Identifying service gaps is an essential part of my role, I analyze and derive key findings from collected data and design seamless outputs that help customers.
01
Service Design
I am well-versed in various User Centred Design methods which inform my design decisions. This includes data collection using Primary and Secondary research methods as well as desk research and literature reviews. I have a proven ability to gather valuable insights by engaging with stakeholders and experts in the field. Additionally, I have experience facilitating workshops to gain a deeper understanding of user needs. All of these research skills allow me to provide a comprehensive and user-centered service.
02
User Research
I exercised perceptive use of quantitative and qualitative user research methods like questionnaire surveys and in-depth interviews. This further helped me develop user personas and discern unmet customer needs and also allowed me to categorise the vast target audience based on their specific needs and requirements.
01
Design Methods
Primary Research Methods
-
Quantitative (Questionnaires and Survey Forms)
-
Qualitative (In-depth Interviews: Users, Stakeholders and Field Experts)
​
Secondary Research Methods
-
Literature Review (Web Searches, Scholarly Articles, Industry Reports, Books)
​
User Research Methods
-
User Persona Creation
-
Scenario Building
​
Strategy Methods
-
The Double Diamond Model by Design Council
-
Service Blueprint
​
Let's bring Human-Centric Dimension in your Business!
02
Strategy
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
04
Visual Identity
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.​
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
05
Content
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.​
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
06
UI
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.​
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
